I Bought A Box Of Amazon Customer Returns
♪This is Safiya’s new intro song. ♪🎶 *woop* Hello, friends, and welcome to another video. Today, I’m gonna be buying and opening an Amazon return box. So I’m guessing that most of you guys have probably bought something from Amazon before, and at least some of you have also returned something to Amazon. Now, I’ve done both of those things, and to be honest, I always assumed that when you return something, they just zhuzh it up and then sell it again, but supposedly, unless it’s a hundred percent (100%) unopened, like, NEW new, Amazon actually sends their customer returns to a liquidation facility, where they are bundled with other returned items and auctioned off to the highest bidder. So we found this website, aptly named Liquidation.com, which, amongst other things, auctions off these Amazon return packages. And it seems like, from the looks of it, you can get a LOT of returned merchandise for a fraction of what it would altogether sell for at retail price. Like, thousands of dollars worth of items for, like a hundred bucks. Which sounds good– maybe too good. So I figured it would be fun to bid on and buy a return box, and when it gets here, see if it’s actually a really great deal, or if these items are a little further away from “almost-new” than we had hoped. All right! Let’s start bidding. So I’m gonna open up Liquidation.com– and Liquidation.com doesn’t only service, like, Amazon returns, but you can search specifically for them, and when you look at just the Amazon returns, You see a lot of different packages that are up for auction in the next day or so, like housewares, air conditioners, apparel, health and beauty, X-boxes…. You name it: They may have it. So let’s take a look at this apparel bundle, just so you guys can kind of see how these listings are laid out. So for this one specifically, you get sixty-one items, with a suggested retail price of $2000, and right now the top bid is $100. Usually there are a couple of photos that oftentimes aren’t, like, very helpful. They’re sort of taken at close-up angles, so you don’t get a good view of the whole package, but you can see everything that’s supposed to be in the package, because they have this manifest where they list every item that’s in there. The only trickery that might be afoot is maybe if the items are in bad condition, I wouldn’t be able to tell because the photo is just of a Timex watch really close up. You can also see on the manifest that even though each bundle is categorized, like, this one is supposed to be apparel, there are still some random throw-ins in each package, like, four items called “Bed, Bath, Home, and Closet,” as well as a thermos, and an American Kennel Club anti-anxiety calming coat for dogs, which I guess is apparel– but it’s just dog apparel. So there is, like, some elements of an eBay mystery box. It’s not a mystery, but it’s a box of a lot of different things. All right. So now that we’ve kind of, like, walked through a listing, let’s just, like, take a look at some of the ones that are available in the next day or so. I’m mostly interested in apparel and health and beauty packages, because I want to get something that we can try on or put on our face. My face. My singular face. So on this first page, there are a few apparel listings. It looks like this is, like, an ugly Christmas sweater right here with some pentagrams on it. It’s a little early for Christmas, but I guess for, like, satanic Christmas, it’s just … it’s just a year-round affair. There’s also something called “AquaDance” in here. It says “the ultimate shower experience.” So this listing has a hundred and ten items in it, and its retail value is said to be $2073, with a current bid of $110. In general, I think a lot of these listings are marketed towards people who are opening up stores, who might want to, like, buy a lot of things to have inventory to sell. So I feel like maybe with this listing, they’re hoping for like a … satanic shower-shop owner. I’m really intrigued by this category, “Assorted Bed, Bath, Home, and Closet,” because it seems like a lot of these listings just have, like, a bunch of those thrown in. I’m pretty interested in this box, so I’m gonna call it option one, but we’re gonna keep scrolling and see if we can’t find some other options as well. This sounds kind of interesting. This is a health and beauty package, and one of the marquee items is a Braun epilator. I think epilator is, like, a hair-removal device. Tyler usually waxes my mustache. So this package has fifty items in it, and the retail value is supposed to be $1500, and the current bid is$150. But in one of these photos it looks like something is very broken or torn up. That’s a very revealing photo. I’m surprised they included that. So it actually looks like there are two different kind of epilators, which are electric hair removers. Besides that, we also have a couple of water flossers, a white-noise sound machine– I wonder if that’s the thing that’s broken here– as well as a lot of, like, hair-styling tools, and a few mystery “Health and Beauty” items. So that’s the general gist of this package. So we’ll keep this one in the running and I’ll keep looking around for a couple more options. Ooh, interesting! So this is a housewares bundle, but it says there is a teacup set in it, and that piques my interest right away. So there are fifty-seven items in this bundle, and the suggested retail value is $1770, and the current bid is $83. It’s pretty good. It’s a pretty good one. So, in this manifest, It looks like the most expensive item is a “Roayl [sic] Quality Fur Felt Hat”? After that, it seems like there’s actually just a lot of apparel items before we get to any home goods. But there is a removable plate grill and panini press. Now that’s intriguing. Oh, and at the bottom, we’ve got a bunch of mugs! This one actually does sound kind of promising, even though I’m not really big into, like, fur things, so I’m gonna put this to the side as option number three, and let’s just see if we can find one more possible option, and then we’ll decide between our four. So, this listing has a ping-pong table– I don’t know if we have space for it, but it does sound exciting! In this same listing, they’re also selling a cage and a crib, so I don’t really know what’s going on there. Or- It’s a little bit strange. Ooh! This one says Ray-Ban sunglasses. That looks interesting. All right, so this is another apparel bundle and it says that it has fifty-five items in it, and its suggested retail value is $1750, and its current bid is $100. So it looks like the most expensive item is a Donna Morgan Peyton gown, but it is a size two, so I would not fit into that. But then the second most expensive item is our pair of Ray-Ban sunglasses, which are worth $187. Besides that it looks like most of the other apparel is like, athletic apparel. Oh, wow! And then we also, further down, have a “Naughty By Nature Faux Leather Garter Slip and Thong Set.” This one seems to have a little less logic as to how they pieced everything together, but, you know, I feel like all four of these packages have just some strange items thrown in. All right, so I think we have our four options. Of course, we have our first lot, which is the sort of, like, occult Christmas sweater lot, and then our second option is our hair bundle, as in there are a lot of hair removers and also hair stylers. Our third option has the teacup set, panini press and fur hat, and our fourth option has a very expensive pair of Ray-Ban sunglasses, and then a lot of extra fun stuff thrown in as well. Now I feel like usually when people buy these packages, they’re looking for, like, the best resale value, but I’m more looking for products we can test. So I am actually leaning towards the hair removers and stylers bundle, just because I’ve never tried an epilator before, and also because there are a lot of electronics in there, and I’m interested to see if maybe they were returned because they’re defective or something. So there’s six hours left in this auction, so I’m gonna start bidding on this guy and hopefully win it, and once it’s finally here, we’ll test some of these things out. Okay! So I’m up about six hours later, and I just swooped in and got the winning bid on our listing. Turns out that while I was sleeping, a lot of people bid on our Braun epilator, so the price got jacked up, like, all the way to $261, which is still a good deal, but, like, not as good of a deal as it looked like before. So, we also have to pay for shipping, which I knew beforehand wasn’t going to be cheap, but it’s not cheap. Shipping is actually about two hundred dollars, so the entire price of the package comes out closer to five hundred dollars, and I think that’s probably because we got, like, a package that’s so far away. Ours was in Indiana, so if it was closer, it’d probably be cheaper, and if it was even closer, you could just go pick it up in person. But regardless, it’s on its way now, so, next time you see me, I’ll have my haul! All right! So it’s been about ten days, and our packages have arrived! So, as you can see, we have four packages: three boxes which are, like, pretty intact looking, and then THIS box. I remember seeing something kind of smashed up in the photos on the listing, but I don’t remember this specifically. So I’m gonna drag all of our boxes into the garage. Oh, man, this one’s heavy! Oh, this one’s heavy! so we can unbox everything and make sure we got all of our items and see what condition they’re in. Oof, all right …. So here’s how we’re gonna do this: So we’re supposed to have fifty items in here, though I don’t remember every single item specifically, and there were also some mystery items on the manifest. So we’ll see what that means. But in general, I’m just gonna take everything out and categorize them into different piles. All right, here’s box number one. Ooh! Looks like there’s a hairbrush. Tyler: Oh! Yeah, we could like, um, sanitize it. Ah! So this looks like the broken product from the thumbnail photo, which I believe is the aroma diffuser. It actually doesn’t look super broken. Should I just put them on the ground? This is an oil diffuser, and this is a hairbrush. Now, let’s see what other things we have like those. So this looks like a giant, like, toiletry caddy, doesn’t it? Ohmygod! It’s a guitar case! I don’t think I have a pile for that yet. Next up, we’ve got a couple of electric razors, one of which was on the manifest as an “Assorted Home and Bath” product, as well as another hairbrush– couldn’t see any hair on that one. Ah, this is, like, a box of syringes. Looking at the manifest, It turns out that this product was actually listed as a stove gap cover, which is what it says on the jar. So whoever returned this just kept the stove gap cover and replaced it with these random syringes. So now we have them. Ah~! Here’s one of the marquee items! The water pick. Looks a little beat up, but I guess we’ll see. Next up, we have a waterproof leg protector. It looks like it goes over a cast, in case you want to swim. Shall I put the leg protector with the guitar case? Because they’re, like, cases? All right. And then we only have a couple of things left in here, like, some unopened Dove soap, headband earplugs, electric toothbrush heads, and… this. Compression leg massager! Is this real? All right, so that is box number one empty! So there were fourteen items in the first box, and at least one hair. Ready for box two? Ooh~! So, right at the top there are some flushable wipes, and then we’ve got Nitrile finger cots. Oh, Tyler. They’re like tiny condoms for your fingers. It says for medical examination use. Tyler: Oh! Tyler: Oh…. If you need to examine something with only your finger. I don’t know what we’re gonna do with these. Tyler: Y’know, we don’t have to use them! All right, I’m just gonna put these with the syringes and we’re just gonna leave them there. Moving forward, we have some beauty vitamins, a Diva shower cap, another water pick, and some-hair styling tools. Now, this is the true marquee item, the Braun wet and dry epilator. I did grow my mustache out just for this occasion. We went to Australia, I let my moustache hairs grow as wild as the Australian bush, and we’ve returned. We’ve also got a scale. Um, where should this go? Maybe, like, medical instruments? This is just kind of, like, things we don’t want. And then we have our white-noise machine, some Clinique cleanser, more toothbrush heads, some foundation, and a ton of men’s deodorant. Do you like that kind, Tyler? Well, you like it now. We also have this– which is actually just another electric hair remover, but it looks kind of suspicious. Now, there is a lot of stuff in this box, which kind of appeases some of my anxiety of wondering if we even got all of the fifty things we ordered, and some of that stuff has been kind of surprising, like body lubricant. It’s for NSFW purposes. Yeah. It says “squeeze proper amount of the product on the fingers and spread it CENSORED. The bottle neck can be directly CENSORED into the CENSORED which is more concise, more health [sic], and more convenient.” I’m gonna put this with the medical supplies. All right, so to finish off box number two, we have a memory foam wedge cushion, for some … wedge … and I’ve also got a knee brace. So after box number two, we have thirty-nine items. So there must only be eleven items in the last two boxes. Maybe the destroyed box is just, like, one giant carton of lube. All right! Box number three! Okay, so, we’ve got this heel guide compression stocking aid. It’s like, if you can’t bend down to, like, put on your socks, you can use this. And we’ve also got another scale. Let’s put that with the lube. Aside from those, I have this DeeSs Beauty– kinda like Deez Nuts, But Deez Beauty– which is our other expensive hair-removal device. We also have this shower bench, as well as this haphazardly repackaged hair curler, and this box of lens cleaning cloths that, like, totally exploded down there. In fact, I’m just gonna leave them in the box for the time being. But with that, we’ve got forty-five items and only one box left. All right, here we go. Oh, my god. Oh, my go–oh, my god! Ohmygod, wait, this is why it’s so heavy! It’s a single 15-pound weight. Ahaha! Sort of shockingly, the rest of the stuff in here looks pretty intact. Oh, this is heavy too. It says, “Everyone Lotion, two pack, coconut”! Oh, this could be, this could be what we’re waiting for. Oh, yeah! This is some, like, “sold at Whole Foods” lotion! Tyler: Oh, is it? S: Mmm. That is nice! I’m pleased with that. So, with our fancy-schmancy lotion, it looks like we do have fifty items. Maybe not all the items we or the manifest expected, but there’s fifty. I think, personally, I’m the most excited about, like, the face and bath products, but I’m also excited about the number of electronic devices that we have, which definitely, like, ups the value of our entire haul. But I guess the big remaining question about the electronics specifically, is, do they work? So let’s try and just see if they turn on. I’m basically just gonna be plugging everything Into this outlet that also is plugged into our ADT system. Just ignore it, but also don’t break into our house. So I started by plugging in all of the heated hairstylers. I don’t know how this works– It looks like a medieval torture device, but it’s on and it’s warming. It looks like you could maybe cook a hot dog in there. All right, this is the same item again. See, you got a pair of them. You can cook two hot dogs. They did all turn on and become hot, though I don’t really know how to use any of them, besides the normal hair dryer– and the straightening brush, which seems straightforward enough, but I still don’t know if I did it right. Then I plugged in a few assorted items, starting with our aroma vapor diffuser. Ooh! Which–amazingly–does work, despite its smushed packaging. Mmm, smells like H2O. Our white-noise machine also worked, Tyler: Ohh~. though it wasn’t quite what I thought it would be. Oh, it’s just one noise. It’s just a little fan in there that’s making a little white noise. In regards to our two water picks, which are pretty high value items, one came out of the box looking pretty good. Oh, yeah. This looks nice and new. Almost too good. OH! Ohmygod, ohmygod, ohmygod! But once we got it under control, it seemed to work pretty well. Oh! Oh. The other one, however, was missing quite a few pieces. I don’t think that has any water pick heads. Yeah. What the heck? This one doesn’t even have the- the water thing. This one is incomplete. After that, we ran into a few more duds, including our compression leg massager, which I still don’t quite understand. Did I do it wrong? These are new batteries, right? And apparently I never will. I’m very sad to say I don’t think this works. Our scales went 2 for 3 – they all turned on, but the one in the middle is reading, like, almost a full a hundred pounds more. So I guess it’s either two for three or one for three, depending on which one’s right. We also had this pair of sleeping headphones, which were more of a design dud. The speakers are, like, right here, so they’re way behind my ears, so I could barely hear anything, which usually isn’t ideal for headphones. I think so. Should it be in front of my eyes? After that, we took on our mountain of electric razors, which all turned on, but most of which had other people’s shavings still on them. Except for this one, which thankfully came freshly sealed. Afterwards, we finally arrived at our marquee hair removers, the titular Braun epilator and the DeeSs Beauty hair remover. We decided to epilate first. Both: Ooh! S: Oh, my god! I just saw my life flash before my eyes. Which works by grasping multiple hairs at once and pulling them out at the root, so the effects last longer than shaving. All right, the time is nigh to release the beast. So we put on the facial cap to the epilator, which didn’t really make it look any less terrifying, and took a stab at it. Ah! Ow. Yeah! Turns out it’s way more painful than waxing. Oh! Oh, that hurts! Oh! And for some reason, Tyler also wanted to try it out. Tyler: Ooh, ow! Tyler: God! Tyler: OW!!! I’m sorry. Are you okay? And he confirmed: it is painful. In terms of results, I didn’t really see much, but I know that’s probably because I haven’t built up the pain tolerance to actually use it. I’m sad. This hurts me! All right, so we do have our other mustache removal alternative, which is DeeSs Nutz. So after looking at the box, it turns out it’s actually a straight-up laser, that’s like a mini version of one you might use at a laser hair removal clinic. Oh, yeah, they gave me sunglasses. All right. This is what I’ve found. So the instructions actually say to not go straight to using it on your face, and to do a patch test on your arm in case the laser discolors your skin. I’m okay with my arm being discolored, but, like, the mustache is the moneymaker, so we got to keep that area fresh. So without further ado, we got to zapping! Oh! Tyler: Oh! Oh! Yes! Now, for actual laser use, you usually have to shave first, and then laser, but for the patch test, I didn’t do that. Oh, do you smell my singed hairs? Tyler: Oh, my god, I do! And after a few more cursory zaps, I think we deemed this product a success– in that it does zap. This is straight up a laser hair remover, dude. This is awesome! So, those were all of the electronics, which mostly worked, or at least turned on, and I think just with the electronics alone, we had already earned our initial money back. Now, for the remaining items, you can pretty much just eyeball their condition, and, besides a few hairs, they all look pretty usable. There were a couple of boxed products that we opened out of curiosity, though, like the memory foam cushion– Oh, is it for your butt? Oh, yeah! Oh, my god. I’m gonna sit on this right now! Take a good look at it, cause you’ll never see this again. Oh, yes! This works. We also opened the stocking applicator, which required some assembly. I don’t want to read instructions! But after some sock finagling, it ended up working just fine. Oh! Tyler: Wooo! Oh, my god, it’s magic. Tyler: I love it! All right. So that was our Amazon return box haul. Overall, I’m pretty impressed with all of it, and I feel like we did get some good bang for our buck. I think my main complaint with the whole thing is that it’s a pretty involved process, and you do get a lot of random stuff, so I’m not sure how practical it is for, like, an individual person to buy, and I think if you’re someone who’s trying to buy and then resell these items, even though most of this stuff works, almost all of it came used, so you wouldn’t be able to resell it for, like, 100% retail value. I think the ideal consumer for this box, specifically, might be someone who’s trying to open up like a hair salon or something, and I think, more generally, these boxes might make sense for someone who’s trying to acquire equipment for a business or maybe stock a dorm room. Or hallway. Or entire freshman dorm. As for me, there are definitely some things that I’m excited about, and I want to keep, but I think we’re probably gonna donate the extra hair tools to a beauty school or something, and maybe donate the lube and the finger cots to… a doctor. I guess. Maybe one that likes to party. Or not. I don’t know. Thank you guys so much for watching! If you liked that video make sure to shmash that “Like” button, and if you want to see more videos like this, make sure to shmash that “Subscribe” button. A big shoutout to Itzel for watching. Thanks for watching, Itzel, and I will see you guys, a-next time.